In order to comply with the law and regulation, we are required to check that you're really you. This also helps us keep
BitMeEx secure, fight fraud, and more. You will be asked to submit your personal details and upload a photo of your
ID. We store this information in an encrypted form and it can only be accessed by BitMeEx’ employees for troubleshooting
and internal purposes. After submitting your details for verification, we'll then quickly go over it and make sure
everything looks good. This usually happens within 24 hours.
Bitcoin is a consensus network that enables a new payment system using digital money. It is the first decentralized peer-to-peer
payment network that is powered by its users with no central authority or middlemen. From a user perspective, bitcoin
is pretty much like cash for the Internet. Click
HERE to watch a short video.
Yes, as Digital Assets live on the internet and are borderless, we offer access to the world of Digital Assets to all citizens
of the world. However; it is your responsibility to follow the rules and laws in your country of residence or in
the country from which you access this site and service.
To place an order, first you need to get your account verified. To do this, head over to your profile page and click on *Verification*.
After that, you'll be asked to upload a valid government ID along with bank statement or utility bill and a selfie
containing the ID and a piece of paper bearing the text "BitMeEx" and today's date.
An international non-US passport (double page)
A national ID card (both sides)
A driver’s license (both sides)
Proof of address (must contain name, address and be dated less than 3 months ago):
To avoid delays when verifying your account, make sure that your submitted documents are:
Visible in their entirety (all four corners of your document visible)
High quality images (colour images, 300dpi resolution or higher)
Valid documents, with the expiry date clearly visible
BitMEEX.pro is a proprietary Digital Technology Commodities (Commodities developed on Distributed Ledger Technology Applications,
such as Blockchain) e-commerce and Technology Company that enables its clients to buy, sell and secure Digital Technology
You can visit
BITMEEX and sign up for an account. After creating your account, you upload verification documents
HERE. After your documents have been checked and approved, you can immediately start sending and receiving digital
assets around the world. All users have access to BitMeEx wallet features.
After initiating the wire transfer it usually takes up to 3-5 business days to be confirmed in our accounts.
In cases where
the reference code was not included in the transaction and other rare cases, an investigation needs to be carried out which
can take up to 15 days
We hold most of the Digital Assets in cold wallets with multi-signature feature. In addition to that we recommend that our
customers use 2-Factor Authentication to secure their accounts online. Our customers are prompted to enter a multi-digit
authentication code any time they log in.
There are dynamic fees for sending out digital assets to another wallet based on transaction volumes on the network and are
calculated by BitMeEx and added to your transactions. You can see our fee schedule